VeloxServ - Network Interruption - Wolverhampton – Incident details

Services have remained stable since the previous update.

Separate to this incident, this router is due to be upgraded with newer routing-engines. This work will now be prioritised and will be scheduled as a new maintenance window, to be announced in due course.

We apologise for the disruption to service.

We've identified an issue with the primary routing-engine in core1-dc1, the core router in VLX1.

We have manually switched mastership to the backup routing-engine without graceful-switchover which has caused all protocols to flap and re-converge on this router.

Services have now recovered and the router is stable, however if you are still experiencing issues please get in touch.