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Core Network
Datacentre Services
Wholesale Connectivity - Operational
Wholesale Connectivity
We've been advised this is a fibre break within the Carrier network and a team have been assembled to identify works required to repair the cable.
We are currently investigating this incident. All services remain online at this time, but connectivity to Velox3 should be considered as 'at-risk'
We are seeing a number of other reports from others in the industry relating to this affecting one carrier. We are waiting to hear back as to what the fault is and an estimated time of repair.
All work has now been completed. The UPS is online and protecting the load once more.
Following our planned preventative maintenance visit by our UPS manufacturer, they have identified a number of battery modules that are no longer fit for purpose and need to be replaced.
We have sourced the batteries sooner than expected and plan to replace these on the date and time specified under an emergency maintenance window to avoid any unplanned service outage.
The unit will be put into bypass while work is carried out. We don’t anticipate any interruption to service but any equipment supplied by UPSA or the A Feed should be considered as at risk.
No notices reported this month
This maintenance has been completed successfully.
During this maintenance window we will be relocating our Telehouse East core network PoP to our new rack in Telehouse North.
Our network equipment is being powered down and moved, the following services will be down for several hours during this window:
-- LINX LON1 peering (AS3170)-- LINX LON1 Connexions reseller services
Start time: Wednesday 13th March 2024, 18:00 UTCEnd time: Thursday 14th March 2024, 03:00 UTC
Mar 2024 to May 2024
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